FULLERTON, CA – Eastside Christian Church's production staff is using a 16-port Clear-Com Eclipse Median digital matrix intercom frame and Tempest2400 four-channel wireless intercom system for communications across separate production areas for the church's five weekend services.
Previously, staff members used a single-channel communications system comprised of a few wired intercoms, handsets and radios – supplemented by lots of walking and occasional shouting.
"We needed communication tools that were reliable, professional, user-friendly, effective and yet economical, and could handle the communication challenges in our layout," said Chris Gille, the church's chief systems engineer. "Our video is in an attic, up a spiral staircase, the booth is on the main floor, and there are offices that wrap around the stage area, as well as in separate buildings. Clear-Com's Eclipse and Tempest intercom systems work very well with this setup."
Currently, there are approximately four to six staff members and six to eight volunteers who use one Clear-Com Eclipse Median and one Tempest2400 wireless system with four BeltStations to coordinate the audio, video, lighting and staging needs of Eastside Christian Church's services and events.

Tempest's ISO capability allows the producer to communicate via the BeltStation's headset to the in-ear monitors of band members playing on stage.
For additional coverage, the church employs Clear-Com's CCI-22 partyline interface for the Eclipse Median, i-station series intercom stations, ICS-1016 digital intercom stations and an Encore RM-702 two-channel remote intercom station with FL-7 call signal flashers.
"Eastside Church's unique layout, with its video control suite situated in the attic space of the octagon-shaped main sanctuary and numerous production spots in other areas of the complex, is the exact type of challenge for which we developed the Eclipse and Tempest solutions," said Michael Rucker, senior sales manager, Central Region, Clear-Com.
Another plus for Eastside Christian Church, noted Gille, is the ability of Clear-Com's intercom systems to expand along with the church, which is planning to relocate its main campus by 2012. Gille also credited Clear-Com for its customer support.
For more information, please visit www.clearcom.com and www.hme.com.