ELKHART, IN — Harman Professional recently completed a in-depth technology and training program here to help its staff support customer needs. Harman’s Chris Vice noted that the program also provided RSO leadership with valuable feedback on a range of issues.
More details from Harman Professional (www.harman.com):
“The RSO infrastructure was conceived and engineered to be a conduit to the market. Whereas that means engaging the market to provide customers and prospects with details of our technologies and solutions, the RSO conduit also equips Harman to listen more effectively and act with first-hand intelligence.” Vice said. “The HTTE served to train our people, hone our listening skills and reaffirm Harman’s market positioning and competitive advantages…. It will certainly serve as a platform for our customer facing programs in the future.”
Echoing this sentiment, Mark Posgay, senior director, US Sales, Harman Professional noted, “Training is fundamental to Harman’s contribution to both M.I. level products and systems integration for professional audio. We recognize the value that audio professionals bring to their craft and it’s incumbent upon us to provide them with depth and quality when it comes to the technology-based training we provide. This internal event will serve as a launch pad and template for public programs going forward.”
